General
How do I make an appointment?
Making an appointment is simple, fast and convenient. Either give us a call at (972) 808-7810 or schedule online.
Will I need a referral to receive care?
In most cases, YES, you will need a referral to schedule an appointment. Referrals ensure that you are getting the proper care, from the right specialist. Your specific insurance plan may also have certain referral requirements.
What will I need to bring to my first visit?
Part of receiving the care you need is taking the right preparatory steps for your initial consultation. Here is a quick checklist of everything you will need for your first trip in:
- A referral letter (if necessary)
- A valid form of identification
- Your insurance information
- Have your relevant medical history with you or faxed over from any previous providers
- A list of any and all medications you are taking
- Important details regarding your specific symptoms, the timeline for your injuries and any relevant events that could provide necessary insight into your condition
- A written list of any important questions you may have to better understand your condition and how best to limit your symptoms
Are my medical records kept private/confidential?
Yes! Our entire staff is required by law to adhere to strict confidentiality requirements as it pertains to patient records. Employers, friends and family will not be given any information without your written consent.
When can I resume exercise?
Depending upon the severity and type of injury you have and surgery you have undergone, your activity level will be limited for a short time following surgery. Physical therapy exercises may be a part of your recovery plan. Regular exercise, especially any rigorous movements, will need to be approved by your doctor before they are attempted to avoid the risk of post-operative complications.
How long before I can resume driving?
If your surgery required the use of anesthesia or heavy medications, you will need to make arrangements for getting home from the facility after you have been released. If medications are required for your recovery, obtain from driving as instructed. Otherwise, patients should be able to resume driving, as long as they are physically capable of confidently operating a vehicle. Patients in slings and braces may not have the full use of their limbs to safely operate a car.
How long before I can return to work?
As with driving and exercise, each patient’s ability to withstand regular activity will vary. In the case of work, factors such as the type of surgery that was performed and the type of occupation that you have, will inform the doctor of a realistic timeline for returning to work safely.
Will I have a number to call in the case of an emergency?
Following your treatment, your doctor may provide you with a 24-hour contact number for ongoing guidance and support. If you are worried that your health is at risk, you should consider calling 911 for any potentially life-threatening or severe situations.
